Frequently Asked Questions
Everything you need to know about your CRVDAE shopping experience.
How long does shipping take for my CRVDAE order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days. You will receive a tracking number via email as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. To start a return or exchange, please visit our online returns portal. Please note that sale items are final sale.
How do I ensure I'm choosing the right size?
Each product page features a detailed size guide with specific measurements. As our fits range from oversized to slim, we recommend checking the 'Model Stats' section to see how the garment drapes on a real person.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
Are CRVDAE products ethically manufactured?
Yes, we are committed to sustainable fashion. We partner only with factories that guarantee fair wages, safe working conditions, and adhere to strict environmental standards. Our materials are sourced with longevity and quality in mind.
Can I modify or cancel my order after it has been placed?
Our team works quickly to process orders. You can modify or cancel your order within 60 minutes of placement by contacting our support team. Once the order has entered the fulfillment stage, we are unable to make changes.